If your purchase includes a Macron Teamwear item, please allow up to 15 working days for dispatch, as stated on the product page. Customised items (for example shirts printed with names or numbers) can take up to 20 working days to leave our warehouse. Standard non‑teamwear items usually ship within 1–2 working days.

We start processing orders quickly, so contact us within an hour of ordering and we will do our best. Orders that include customised items or have already been shipped cannot be changed or cancelled.

You will receive a dispatch‑confirmation e‑mail with a tracking link as soon as your parcel has been collected by the courier.

At present we offer a standard service only: 2–5 working days for UK and Ireland once your parcel has left us. We are working on a next‑day option – watch this space.

We currently ship to physical addresses in the United Kingdom and Republic of Ireland only (no P.O. boxes or BFPO addresses).

UK = £5.95, Ireland = £9.95. Both are free on orders over £75. No additional duties or local taxes are charged on Irish deliveries.

Keep all packaging and contact us right away. We’ll investigate with the courier and arrange a replacement or refund if necessary.

Yes – unworn, non‑custom items can be returned within 30 days of receipt for refund or exchange. To start a return, log in to your account, open the relevant order, click ‘Request return’ and follow the on‑screen steps, or visit our full Returns & Refund Policy here: https://www.kit-room.co.uk/policies/refund-policy. Customised, club‑badged or clearance items are non‑returnable.

Follow the return process above and choose Exchange as the reason, or place a fresh order and request a refund for the unwanted size once we receive it back. Detailed instructions can be found in the Returns & Refund Policy: https://www.kit-room.co.uk/policies/refund-policy.

We process returns within 5 business days of receipt. Your bank may take a further 5–10 business days to credit the funds.

Right here: https://www.macron.com/uk/size-guide
The chart includes body measurements in centimetres and inches for all ranges.

Macron sizes run from 4XS to 5XL. Sizes 4XS to S are classed as Youth / Junior, while M to 5XL are Adult / Senior. For the best fit always compare your body measurements with the official size guide linked above.

Yes – we are an authorised Macron dealer and supply genuine merchandise only.

All garments meet Macron’s colour‑fast standards. Wash at 30 °C and avoid fabric conditioner to keep colours vibrant.